Business & Ordering

Turnaround time

Turnaround time is the business days a shop needs from art approval to shipping, separate from transit time.

Turnaround time counts the business days a shop needs to produce an order, starting the clock at final art approval, not at the moment the order was placed. Standard screen printing typically runs 7 to 10 business days; embroidery usually adds a few days on top for digitizing, landing closer to 10 to 14; DTG and DTF work often quote faster, 3 to 5 days, since there's no screen or hoop setup involved.

For a buyer planning around an event, this is the number that actually matters, and it's not the same as shipping time — a 7-business-day turnaround plus 3 days of ground shipping means an order approved on a Monday won't land until roughly two and a half weeks out, not the following week. One customer placed an order the Wednesday before a Saturday event, certain that "turnaround" already covered getting the shirts to the door.

Pros work backward from the in-hands date: confirm the shop's current turnaround, since it shifts with their order volume, especially near back-to-school and holiday seasons, add realistic shipping days, and only then lock in an art-approval deadline. Rush service exists precisely to compress this number when the math doesn't leave enough room.

The common mistake is counting the days an order sat in the queue awaiting art approval as part of the turnaround — the clock starts once the proof is signed off, so a design that takes a week to finalize adds a full week on top of the quoted production time, not inside it.

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