Business & Ordering
Digitizing fee
A digitizing fee is the one-time charge to convert artwork into a stitch file an embroidery machine can run, covering setup for satin, fill, and running stitches.
A digitizing fee is the one-time charge a shop bills to convert a logo or piece of artwork into a stitch file an embroidery machine can actually run — typically a .DST — mapping every satin, fill, and running stitch, plus underlay and pull compensation, needed to reproduce the design in thread. Expect a flat rate for a simple single-color left-chest logo somewhere in the $25 to $75 range, climbing toward $100 or more once the design carries fine text under a quarter-inch tall, more than five thread colors, or elements too small for a satin stitch to hold cleanly.
For the buyer, the fee is really a purchase of a reusable file, not a service charged fresh every time you print. Once a digitizer builds the stitch file for, say, a brewery's 40,000-stitch logo on a Port Authority polo, that file should sit on record so every reorder runs off it without a second digitizing charge. We've had customers get billed twice for the same logo because two vendors never shared files — ask upfront whether the shop keeps digitized logos on file and will release the .DST if you ever move production elsewhere.
Request a sew-out — a physical stitched sample — before approving a run past a handful of pieces, and keep stitch count under roughly 5,000 for a small left-chest mark, since per-piece embroidery pricing runs largely off that number.
The common mistake is assuming ownership of the artwork means ownership of the stitch file. They're separate products, and a shop that digitized your logo for free on a large first order may still charge to hand over the file itself.